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Terms & Conditions

Introduction

These Terms and Conditions govern the use of the Surgivision website and services. By accessing our website and engaging with our services, you agree to comply with these terms. Surgivision reserves the right to modify these terms at any time.

1. General Terms

  • Surgivision operates in accordance with Pakistani and international medical distribution laws.

  • Our services are intended for healthcare professionals, medical institutions, and authorized businesses.

  • Users must ensure that any information provided to us is accurate and up to date.

2. Product Distribution and Liability

  • Surgivision distributes medical equipment and supplies in compliance with local and international regulations.

  • All product warranties and liabilities are subject to manufacturer policies.

  • Surgivision is not responsible for misuse, misapplication, or improper handling of distributed products.

3. Regulatory Compliance

  • All transactions comply with the Drug Regulatory Authority of Pakistan (DRAP) and other relevant international medical laws.

  • Import, export, and distribution of medical products are subject to compliance with applicable regulations.

  • Customers must adhere to all regulatory requirements when using our products and services.

4. Privacy Policy

  • Customer data is collected and processed in accordance with Pakistani and global data protection regulations.

  • We do not share personal or business information with third parties unless required by law.

  • Users can request access, correction, or deletion of their data in compliance with privacy laws.

5. Intellectual Property

  • All content, including logos, text, and images on the Surgivision website, is the property of Surgivision.

  • Unauthorized reproduction or distribution of our content is prohibited.

6. Payment and Transactions

  • Payment terms are subject to agreement between Surgivision and its clients.

  • Any disputes related to payments must be resolved through written communication.

  • Surgivision reserves the right to refuse or cancel orders due to pricing errors or stock unavailability.

7. Dispute Resolution

  • Any disputes arising from these Terms and Conditions will be subject to the jurisdiction of the courts in Lahore, Pakistan.

  • We aim to resolve any concerns through negotiation and arbitration before legal proceedings.

8. Contact Information

  • For any questions regarding these Terms and Conditions, please contact us through our provided communication channels.

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